The evaluation sessions may be conducted during public hearings held by the city or by an advisory or other committee appointed by the city council. Any and all requirements of this chapter may be reviewed and performance evaluated. Topics discussed at such sessions may include, but not be limited to: service rate structures, extension of the system, formulae used in system extension, franchise fees, free and discounted services, application of new technologies, system technical performance, maintenance procedures, services provided, plans to upgrade the system, new services or additional transmission capacity, joint ventures, programming offered, subscriber preference polls, privacy, customer complaints and informal dispute settlement procedures, customer service rules, illegal connections, office and field service, community programming facilities and services, public and educational access facilities and programming, municipal and school building connections, interconnection, emergency override, affirmative action, training and employment and enterprise programs, grantee or city rules and regulations; and shall include any topic which the grantee, city or members of the public request to be discussed. (Ord. 93-03 §16 (part), 1993)