5.12.460 Rebate to subscribers.
Except for events beyond the reasonable control of grantee or where prior approval has been obtained from the city, in the event that cable television service to any subscriber is interrupted (and provided a claim therefor shall have been made to grantee's local office within thirty days of a subscriber's receipt of a service bill), the grantee shall rebate a percentage of the monthly fee to affected subscribers as follows:
A. More than three hours and up to and including forty-eight consecutive hours: five percent rebate of the monthly fee;
B. More than twenty-four hours and up to and including forty-eight consecutive hours: fifteen percent of the monthly fee:
C. More than forty-eight hours and up to and including seventy-two consecutive hours: twenty-five percent rebate of the monthly fee; and
D. More than seventy-two consecutive hours: one hundred percent rebate of the monthly fee. (Ord. 93-03 §14 (part), 1993)